Unless you've been under a rock for the past year, you probably know that all the world seems to be a-tweet these days. And chances are you've signed up just so you can feel like you're actually part of @aplusk's, @britneyspears's or @johncmayer's lives, even though you are just one in a million (or two million) to these celebrities. Maybe you don't get it. Or, what's even worse... you think you do but are really pretty far from the point. Here are a few examples:

If this is your only update and your following to followers ratio is 15 to 1, chances are I'm not going to follow you back. I'm also going to judge you, and maybe even block you. I completely understand that your job might involve tweeting, mine does too. But if the company you work for claims to be on top of this whole "social media thing" and thinks that shamelessly plugging their product in every update is effectively communicating their brand... then they missed the point.

Yeah. No. Everyone in the Twitterverse hates you. Just because you used one of those automatic-follower sites like My Tweet Followers to force other desperate people to scroll past your meaningless dribble, doesn't mean I want to. My tweeps don't wanna see your ass either.
Unfortunately, Twitter, like every other next big thing in communication, has acquired a slew of spammers. That's why Myspace is thinking about cutting jobs. I'm considering dropping my account because every friend request is either spam, from someone with a username like "*|_|oommoo|_|*", or a band that I have no interest in. Once the spammers move in, actual contributors move on to the next big thing... They're on Facebook and Twitter right now. But time will tell where they'll be next.
But back to the point at hand... I believe that social media can be a great tool for communication for individuals, business, customer service and many others. However, your message needs to be important. Your voice has to stick out of all the spam, or your time is wasted. If you're going to participate then you have to contribute. It doesn't matter how many followers, friends or fans you have if the content doesn't stick. There's a handful of people I follow on all my accounts that I consistently ignore because I've never really seen anything of value. Why am I still following them? I really don't know... I guess I'm just too nice to unfollow.
Here's some advice to those that might be unsure:
Here's some advice to those that might be unsure:
- Don't update unless something slightly interesting happened, you have something to share (article, song, video), you're helping someone or sharing knowledge, or for emergency purposes.
- Don't send a batch of tweets every hour. I've seen people that update 5 times on the hour. That's just annoying. Don't force it. Things like TwitterFeed are cool when they're not over used and obvious. I want to feel like there's a person behind your tweets.
- Get a picture. I hate seeing that little brown icon on a profile that claims to specialize in any sort of online business.
- Follow others in your field. If you're using Twitter and have a profession then you need to know what the competition is saying, reading and doing. Just because you're an "expert" doesn't mean you may not learn a thing or two from your peers. Oh, and networking... It's kind of a big deal.
- I absolutely hate it when I start following someone and I get a canned DM telling me to buy their product, go to their site or ask them questions. Thanks for the effort, but it doesn't make me want to do any of those things any more than I did when I started following you.
- Make conversation. If someone says something that interests you, reply or DM. Everyone loves to know someone is listening. With that said, don't clog up your other followers page with an hour long conversation about something that only you two or three think is absolutely fabulous. Remember, inside jokes aren't very funny to those on the outside.
I try to stay conscious of the things I say or do because I'm never sure who might be watching. That job you just interviewed for my have an eye on your profiles to make sure you'll represent them in a good light. (I feel like signing the Geico commercial song "it always feels like... somebody's watching me") And I also don't want to bore my followers with "lunchtime." or "getting gas" as my deepest tweets. The best advice anyone can give, in any realm of communication and life in general, is just be genuine.
My company tweets here @businessways
I tweet here @aleafalls
My company tweets here @businessways
I tweet here @aleafalls
